Buyer Service Highlights
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Our Commitment to You!
Our team partners will assist you in securing the best financing program for your specific situation with the lowest interest rate and least expensive closing costs and have a pre-qualification/approval certificate generated to give you the best competitive advantage in future negotiations.
When you find a property you like, we'll discuss the best strategy with you regarding offer price, financing terms, interest rate, possession date, and anything else you want to know.
We will recommend extremely competent affiliates with respect to your total home purchase: Including but not limited to- legal expertise, home inspections, appraisal, and title insurance.
We will be available for you to answer any questions you might have.
You are never under any obligation, at any time, to buy any property.
Accessibility
Often, The best ability is availability.
In a competitive house buying environment, we know that the good houses go fast, often in contract in less than 1 week. When a great house comes on the market, we try and have an appointment to view it with you within 24 hours.
WE ARE AVAILABLE
We can be reached often, in the morning, during the day, in the evenings and on weekends. This is important so that our clients may reach us when they need us.
THOSE TIMES THAT I AM NOT AVAILABLE
Even though we do our best to make ourselves available, it is impossible to be available 24/7. Therefore, we have backup and individuals who can help us when our schedule is full.
Communication Plan
Our goal is to set the expectation for the entire process up front. We want you to never be surprised during the process.
- Provide checklists and timelines for you to follow so you know what is coming next
- Follow-up regularly via your preferred communication method; phone, email or text
We will clearly communicate all of your options, choices and possibilities during the process of buying your home, so you can make effective and educated decisions.
- Provide regular updates on market activities including new listings, status changes, price changes, updates from other agents and offer activity
- Thoroughly explain purchase contracts, terms, and disclosures
- In person review of inspections and other important documents
- Provide reminders of key dates throughout the process
Preparing for Searching
- Step 1 – Confidential Needs Analysis
- Introductory meeting to discuss your needs to set your map to home ownership success.
Step 2 – Financial Assessment
- Financing needs recommendations
- Conventional Lenders, FHA Lenders, and VA Lenders
- Down Payment assistance programs
- Specialty loan programs and more.
Concierge Home Finding Service
- Constant monitoring of MLS
- Review all homes prior to sending vs. SPAM auto emails
- Provide regular updates to make sure you are abreast of all market activities
- The Best Ability is Availability – Team of service and support
- We'll arrange a private showing of any property you want to see, when you want to see it including new construction, and For Sale By Owner property.
- We also offer our off-market search services
- Communications with local REALTORs with our specific needs
- Mailings to specific neighborhoods
Strategic Negotiation Process
- When you find a property you like, we'll discuss the best strategy with you regarding offer price, financing terms, interest rate, possession date, seller credits, and other terms important to you.
- We'll help you prepare the offer with the terms, provisions, and addendums weighted in your best interest.
- We'll present the offer on your behalf and negotiate in your favor to help you secure the property at the best possible price and terms.
- In Multiple offer situations, we will discuss the best strategy to WIN the bidding war.
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In Escrow negotiations to address any potential findings not known when making our offer that may show up during escrow.
Understanding Escrow
- Once in contract, Escrow can feel like a daunting process to complete in less than 30 days, but we have a strategy to make it flow smoothly and effortlessly.
- We follow the plan set in the contract while keeping ahead of the curve, not waiting for deadlines to happen.
- Upon acceptance, we bring our team together and layout the calendar and start to set all of our appointments.
- The team is key.
- Lender sets appraisal and submits loan to underwriting ASAP
- Escrow officer opens escrow and pulls title reports, CCRs and other Disclosures
- Our team contacts the appropriate inspection professionals for appointments that accommodate your schedule.
- We provide you, the buyer, with your timeline so you may be informed throughout the process.
- We follow the plan set in the contract while keeping ahead of the curve, not waiting for deadlines to happen.
Move-In Assistance
- Moving is a pain … but we can make it a little better
- We provide moving boxes during escrow. Upon close of escrow, we will have your home cleaned prior to your move in.
- If you want to “fix it up” a little or a lot, we have a resource list of trusted painters, plumbers, carpenters, contractors, handymen, electricians, and more.
- We can help you find reputable movers
- For all of these trade professionals, we can assist in receiving bids or estimates.
Contract Flexibility
No Unhappy Clients –
We only want to do business with those who want us to help them.
Many agents will have you sign an agreement with no ability to cancel if the agent does not fulfill their promises.
In most cases, once you sign, you are stuck with that agent for months.
With us, if we do not fulfill our promises as we have described here, you have the right to cancel anytime.
This is a great motivational tool for us, because every day we must earn your business!